This is the best phone I’ve had to date – perfect size and weight, fast operation, rich screen definition and excellent usability. OS is Jelly Bean 4.2.2.I feel the Samsung website is a bit flaky in parts and owning 5 Samsung products I’m on there quite a bit, so you need to be patient. If you’ve never had a Samsung mobile before I recommend you create a Samung.com account, register your phone and set up the “Find My Mobile” feature so if you lose it, or it’s stolen you may be able to recover it and/or protect your data. My missus’ phone was stolen in the sales last year and she didn’t have this feature set up, gone forever. You can Download a user manual in PDF from the Samsung site when registering the product. You may also be interested in the Samsung Kies software which enables you to manage your phone on your PC; charge, update the firmware, and play and manage your media. It’s Samsung’s iTunes equivalent.
Now onto my bug-bear with Marketplace sellers, why they don’t use the “Condition Notes” box optimally I’ll never understand. All of the reviews for this ‘very’ popular product are regarding confusion and getting the expected model, if it’s UK spec and warranties., etc. So many lost sales because of weak info!Here’s what I know.I purchased from TopT and Donna’s pre and post-sale communication was excellent, always rapid. I received the latest GT-I9195 model of the S4. The default language was French but can easily be changed to English when initially setting the phone up. The box came sealed – had been opened so they could replace the euro charger for a white Samsung UK charger – a new seal had then been added to the box. With regards the charger, simply pop out the white earth pin and clip on the other 2 pins.The phone also comes with a white USB to Micro USB lead so you can charge via mains or the PC. I actually bought an additional Samsung mains charger similar to this one Genuine Mains CHARGER For Samsung I9100 Galaxy S II , i9000, i5700, S8530 WAVE II with Free Universal Stylus as I use it in a socket splitter and because the cables on most new UK plugs annoyingly go upwards you can’t use them with splitters. This black charger fits OK with splitters.All the best with your phone.